RAM Hz mismatch

[Renzo]

Hi all,

My PC is a PCS build and I've left the details below.

I added an identical stick of RAM and in the BIOS they're not at the same speed. Is this normal or can it be fixed?

Please see the attached picture of speeds.

Thanks,
Jamie

Case
PCS P209 RGB MID TOWER CASE
Processor (CPU)
Intel® Core™ i5 Six Core Processor i5-10400F (2.9GHz) 12MB Cache
Motherboard
ASUS® H410M-A: Micro-ATX, DDR4, USB 3.2, SATA 6GBs
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2400MHz (1 x 16GB)
Graphics Card
6GB NVIDIA GEFORCE RTX 2060 - HDMI, DP - VR Ready!
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive
512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Power Supply
CORSAIR 450W CV SERIES™ CV-450 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 80 Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KK3-00002]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

 

[SpyderTracks]

No picture?

 

[Renzo]

No picture?

 

[Renzo]

View attachment 24249

Sorry I don't know why it didn't send the picture first time around.

 

[SpyderTracks]

Have you got a link to the RAM you just bought?

 

[Renzo]

Would you like a link to which Corsair RAM I bought?

 

[SpyderTracks]

Would you like a link to which Corsair RAM I bought?

Yes.

 

[Renzo]

I can't find the link but I found the box and I've accidentally bought 2666MHz instead of the 2400MHZ to match the one that came with the PC. Does that make this better or worse? Haha.

The 2666 stick should be about to match the 2400 and not be on 2133?

 

[SpyderTracks]

I can't find the link but I found the box and I've accidentally bought 2666MHz instead of the 2400MHZ to match the one that came with the PC. Does that make this better or worse? Haha.

The 2666 stick should be about to match the 2400 and not be on 2133?

Because they're not a matched pair they're operating in single channel mode which will reduce performance.

If you go into the BIOS you can set the XMP value for the RAM, it will likely only operate at the speed of the lowest stick.

 

[Renzo]

That's perfect. Thank you for your help.