Random crashes

H

Havok

Member
Good day to you all

Having random crashes regularly, 6 since 0810 this morning. Machine usually reboots but a couple of times has just hung on the asus loading screen and I had to manually reboot.
Single beep on power up, psu and cable seem fine. Ryzen 7 5800x, 12gb 3060, H100x corsair AIO, 32gb ram, win 11.

I have temps running around 50c at idle (ambient 20ish) cannot feel heat difference in the water tubes. All fans spinning fine n dandy, very dust free! No artifacts or graphical issues evident. Machine is barely 3 years old.

Each time is has fallen over I have been watching a youtube short.

Only error in Eventvwr

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

and

Metadata staging failed, result=0x80070490 for container '{00000000-0000-0000-FFFF-FFFFFFFFFFFF}' those last hexadecimal values changes each time

Any idea's on what I can try/poke with a stick or threaten with a hammer to fix the issue, would be gratefully received

add 3 additional crashes as wrote this
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Is this a PC specialist build, if so please post the full spec from your order page, also take a read of this

When posting for Technical Support...

Hi all If you're here, it likely means you're having issues which is not good, so we want to help to make it much better as quickly as possible and get you back into full tilt gaming / rendering / production or whatever is your poison. It really helps us if we have the full system...
www.pcspecialist.co.uk www.pcspecialist.co.uk
 
H

Havok

Member
Case
FRACTAL MESHIFY C BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4)
Motherboard
ASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3000MHz (2 x 16GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP, LHR
1st M.2 SSD Drive
250GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 2300MB/W)
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W)
1st Storage Drive
4TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 5400RPM, 256MB CACHE
1st Storage Drive
4TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 5400RPM, 256MB CACHE
Power Supply
CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
CORSAIR H100x Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans
2 x 120mm Black Case Fan
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 3 to 5 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am4-gen3-pc/!rmqVHbJ4A/
 
H

Havok

Member
I run an update ritual every monday to check for updates. This week I installed Win 11 ( a probablr error but I like to live dangerously). I checked optional updates within Windows update and then installed an update from nvidia explorer. Today I have run an extra rouind of checks for updates for the software I use to enable my PC to work.
 
ubuysa

ubuysa

The BSOD Doctor
Installing Windows 11 on a Windows 10 machine that you're having problems with is NEVER a good idea. You have just changed the platform completely and everyone trying to help you now has to start from scratch again.

This sentence stood out for me in your OP...
Havok said:
Machine usually reboots but a couple of times has just hung on the asus loading screen and I had to manually reboot.
Click to expand...
Did you mean it hangs on the screen with the rotating dots (or circle for Win 11)? If so, that would make me suspect the boot drive and since that's probably your system drive as well that might account for the crashes. I would download Samsung Magician and run the maximal diagnostic on the 970 EVO that you can.

When asking for help please don't make changes that we don't ask for, we can't troubleshoot a moving target.'
 
H

Havok

Member
yes sometimes it does hang on the rotating circle. I ran the Samsung magician Diagnostics tool and it cam came as all good on a short scan and I am currently running the long scan, which has come back with no errors
 
ubuysa

ubuysa

The BSOD Doctor
OK, another possibility is that a boot-loaded third-party driver is misbehaving (or the device it manages). Try these troubleshooting steps one after the other, checking after each to see whether the problem is resolved...
  1. Is either your mouse and/or your keyboard wireless? If either are then please replace the batteries in them before doing anything else.
  2. If you have third-party mouse and/or keyboard drivers installed (for customising the mouse and/or the keyboard) then please uninstall these drivers (temporarily) and reboot, to check that these are not the cause (your mouse and keyboard will work OK using the WIndows mouse and keyboard drivers).
  3. Unplug all external devices except the mouse, keyboard, and one monitor, and see whether it boots cleanly a number of times and whether it's stable when running.
  4. Start Windows in Safe Mode (without networking) a number of times to see whether it boots cleanly, also work with it in Safe Mode as much as you can for as long as you can to see whether it's stable.
Let me know how all that goes.
 
Last edited:
H

Havok

Member
1) no they are wired.
2)None They are listed as generic and I have never installed anything
3&4) will do this now and get back to you when/ if it falls over again

Whats weird is it has been fine since last forum (0623) post and can run for several hours with no problem and then freeze or reboot and then it can be a single reboot and its all ok or constant having to manual reboot a due to freezing on startup.

Also getting this error in Eventvwr, the bracketed string can vary. there are 19 of these errors all spawned in the last 30 minutes (16:38:44)

Log Name: Microsoft-Windows-DeviceSetupManager/Admin
Source: Microsoft-Windows-DeviceSetupManager
Date: 29/08/2024 16:38:44
Event ID: 131
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: GCHQred2
Description:
Metadata staging failed, result=0x80070490 for container '{34D21AE7-8FB1-53C5-B5B7-88CAC9147398}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />
<EventID>131</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2024-08-29T15:38:44.1939921Z" />
<EventRecordID>2229</EventRecordID>
<Correlation />
<Execution ProcessID="392" ThreadID="3816" />
<Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
<Computer>GCHQred2</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Prop_ContainerId">{34D21AE7-8FB1-53C5-B5B7-88CAC9147398}</Data>
<Data Name="HRESULT">2147943568</Data>
</EventData>
</Event>
 
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