Random restarts

R

Rice0603

Member
As requested a new thread

Having multiple restarts now on a daily basis

Critical 02/07/2020 12:49:19 Kernel-Power 41 (63)
Critical 01/07/2020 16:08:22 Kernel-Power 41 (63)
Critical 01/07/2020 10:44:22 Kernel-Power 41 (63)
Critical 30/06/2020 17:05:15 Kernel-Power 41 (63)
Critical 30/06/2020 15:27:34 Kernel-Power 41 (63)
Critical 30/06/2020 13:57:24 Kernel-Power 41 (63)
Critical 28/06/2020 08:24:10 Kernel-Power 41 (63)
Critical 27/06/2020 08:01:38 Kernel-Power 41 (63)
Critical 26/06/2020 12:13:36 Kernel-Power 41 (63)
Critical 21/06/2020 08:47:03 Kernel-Power 41 (63)
Critical 20/06/2020 11:59:20 Kernel-Power 41 (63)
Critical 20/06/2020 07:59:03 Kernel-Power 41 (63)
Critical 19/06/2020 17:39:52 Kernel-Power 41 (63)
Critical 19/06/2020 12:11:40 Kernel-Power 41 (63)
Critical 14/06/2020 12:25:54 Kernel-Power 41 (63)
Critical 14/06/2020 09:08:18 Kernel-Power 41 (63)
Critical 13/06/2020 10:11:34 Kernel-Power 41 (63)
Critical 12/06/2020 10:33:56 Kernel-Power 41 (63)
Critical 09/06/2020 16:52:31 Kernel-Power 41 (63)

I have, updated all the drivers i can think of, including the bios. I have run memtest and no errors. It's not recording any dump files, I have tried to set this up but it doesnt seem to be working.


BugcheckCode278

BugcheckParameter10xffff970daaf7c010

BugcheckParameter20x0

BugcheckParameter30x0

BugcheckParameter40x0

SleepInProgress0

PowerButtonTimestamp0

BootAppStatus0

Checkpoint41

ConnectedStandbyInProgressfalse

SystemSleepTransitionsToOn2

CsEntryScenarioInstanceId0

BugcheckInfoFromEFItrue

CheckpointStatus0

I orginally thought it may be a PSU issue but all seems to be good on stress tests, so im thinking it may be a driver issue but i am really not sure. :(

Any help would be greatly appreciated.
 
ubuysa

ubuysa

The BSOD Doctor
The Kernel-Power error 41 just mean that Windows did not shut down properly, that's all. They are a symptom, not a cause.

The 0x116 (278) BSOD you report (VIDEO_TDR_FAILURE) is a graphics issue. It's almost always a driver issue, so first off I would use DDU to remove all versions of old graphics drivers and then download and install the latest driver from the card manufacturer's website.

Also check that the graphics card is properly inserted. Pop it out and ensure it goes back fully home.

If you have an overclock applied (anywhere) then remove it and see whether that stops the BSODs.
 
R

Rice0603

Member
Thank you UBUYSA, Will do that now.

I have checked the card and it is seated correctly i took it out and seated it again yesterday. No overclocks on the card.

I will remove the drivers and see if that helps the issue.

Many thanks
 
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