Recoil 16 Control Center Not Working

[hmmz]

Because the laptop maybe stolen

Or perhaps the laptop has been sold on.

You cannot just assume the worst.

I have a proof of purchase from a legit UK registered store with warranty.

I agree the warranty needs a transfer etc and this is normal but to block all driver updates am sorry, but that is retarded.

I have the sales invoice with the serial number,I have sent PCS proof to see if they can help.

 

[Ekans2011]

I have the sales invoice with the serial number, so how can I get in touch with PCS to provide this proof so they can help.

PCS is open on Saturdays until 5 p.m.; call them to register your product with evidence of purchase.

PCSPECIALIST - Contact Us

PCSpecialist is a manufacturer of high quality custom computers and laptops. You can contact us on 0333 011 7000 or email us on [email protected].

www.pcspecialist.co.uk

 

[hmmz]

PCS is open on Saturdays until 5 p.m.; call them to register your product with evidence of purchase.

PCSPECIALIST - Contact Us

PCSpecialist is a manufacturer of high quality custom computers and laptops. You can contact us on 0333 011 7000 or email us on [email protected].

www.pcspecialist.co.uk

Thanks on hold right now with tech support

They said I can get all the CPU / GPU drivers from intel/nvidia

The only issue is the control center which they are looking into to see if they can provide me a download link. I was told they would respond before Wednesday next week hopefully with a download link to re-install the control center.

 

[SpyderTracks]

I have a proof of purchase from a legit UK registered store with warranty.

In that case they would have transferred warranty. That’s the only legitimate way of reselling.

Without warranty transfer we can’t give any help. None of us work for PCS, they don’t monitor the forums, you’d need to liaise with them if you don’t have an account

 

[hmmz]

Installed all intel / nvidia drivers from the official website(s) updater and everything is up-to-date and working correctly.

I then used the 'Control Center' free download from the 'XMG NEO 16' site and got all my 'Recoil 16' - Fans / RGB / Performance Profiles / Battery Profiles / Display / Audio Settings all working 100%...

...Stress Tested and compared my scores online with others and everything is as expected.

Once my Liquid Cooler arrives next week, hopefully I can improve on the stress test scores with less throttling.

 

[SpyderTracks]

Installed all intel / nvidia drivers from the official website(s) updater and everything is up-to-date and working correctly.

I then used the 'Control Center' free download from the 'XMG NEO 16' site and got all my 'Recoil 16' - Fans / RGB / Performance Profiles / Battery Profiles / Display / Audio Settings all working 100%...

...Stress Tested and compared my scores online with others and everything is as expected.

Once my Liquid Cooler arrives next week, hopefully I can improve on the stress test scores with less throttling.

Wish you all the best, once again though, without warranty transfer, we can't offer any advice on this forum, and it's not safe to use other SI's master driver as they'll be for different BIOSes, but you're not hearing what's being said, so wish you all the best.

 

[hmmz]

Wish you all the best, once again though, without warranty transfer, we can't offer any advice on this forum, and it's not safe to use other SI's master driver as they'll be for different BIOSes, but you're not hearing what's being said, so wish you all the best.

I don't think it is you that is hearing what is being said though, mate, lol.

1. PCS will be in touch next week with me, they have my details and the serial for the laptop.
2. I have proof of purchase and warranty.
3. Regarding all the drivers, I have them all and that is confirmed by PCS Tech.
4. Regarding the BIOS, yes I currently don't have access to a BIOS download but again PCS Tech confirmed I am on the latest version so no need to download one, so who cares?
5. All I was missing was the 'Control Center' which has now been fixed by using the NEO 16 XMG link for it.
6. I confirm 'again' everything with the Laptop Display/ Audio / CPU / GPU / RGB / Keyboard and all ports is 100% working as it should.
7. All Stress Tests for the RAM / SSD's / GPU / CPU completed successfully and scores are as to be expected with other shared online scores.
8. So, just what is it you think is not safe?
9. 

 

[SpyderTracks]

I don't think it is you that is hearing what is being said though, mate, lol.

1. PCS will be in touch next week with me, they have my details and the serial for the laptop.
2. I have proof of purchase and warranty.
3. Regarding all the drivers, I have them all and that is confirmed by PCS Tech.
4. Regarding the BIOS, yes I currently don't have access to a BIOS download but again PCS Tech confirmed I am on the latest version so no need to download one, so who cares?
5. All I was missing was the 'Control Center' which has now been fixed by using the NEO 16 XMG link for it.
6. I confirm 'again' everything with the Laptop Display/ Audio / CPU / GPU / RGB / Keyboard and all ports is 100% working as it should.
7. All Stress Tests for the RAM / SSD's / GPU / CPU completed successfully and scores are as to be expected with other shared online scores.
8. So, just what is it you think is not safe?
9. 

Ok, I'll break it down for you as you seem incompetent in realising what you've actually paid for

1/. Warranty can only be transferred by the seller, they haven't done this which raises question marks.

2/. You say you spent nearly £2000 without a water cooler, I'm guessing a second hand water cooler would be around £100. Why would you do that when brand new fully configured with windows and watercooler and valid 3 year warranty costs £2200

3/. You're obviously not aware but that CPU is defective and even if it's not been used up until now, you've got maximum of around a year before it's completely defective and won't work without constant BSOD's. But you're not covered for replacements.

4/. As part of the mitigation to extend the deterioration time of that CPU, there will be a BIOS update, it doesn't exist yet. So even if you do replace the CPU, the next one will deteriorate also.

And that's IF Intel address the issue on the first attempt which I highly doubt, I think it will take a few BIOS versions before they get something actually worthwhile.

But of course you know all this, you're obviously not here for any actual help, as we said at the very start, return it and get a refund, because it's a worthless heap without warranty transfer.

So for the sake of saving £100, you've bought a premium spec laptop that will last a year before it's unusable. Just doesn't make any sense.

 

[hmmz]

Ok, I'll break it down for you as you seem incompetent in realising what you've actually paid for


1/. Warranty can only be transferred by the seller, they haven't done this which raises question marks.

Yes, we established this a page ago, and I told you twice now I have this and PCS Tech are in the process of getting it sorted for me by next week

2/. You say you spent nearly £2000 without a water cooler, I'm guessing a second hand water cooler would be around £100. Why would you do that when brand new fully configured with windows and watercooler and valid 3 year warranty costs £2200

Ummm I spent £1715.00 on the laptop and have 24-month warranty. I spent £75.00 on the Water Cooler, So that's £1790.00 buddy... I actually originally said "near on £2000" but thanks for making the assumptions to fit your boring belittle agenda. Also, £1000.00 of that was trade credit from my old laptop so believe me I got a good deal...

3/. You're obviously not aware but that CPU is defective and even if it's not been used up until now, you've got maximum of around a year before it's completely defective and won't work without constant BSOD's. But you're not covered for replacements.

News to me buddy, I read only desktop variants are affected. Either way I don't care if it will only last a year as I only want it for a year until I upgrade again so if it breaks then great as 'again' I have 24 month warranty!

4/. As part of the mitigation to extend the deterioration time of that CPU, there will be a BIOS update, it doesn't exist yet. So even if you do replace the CPU, the next one will deteriorate also.

Again, news to me as this is a Laptop CPU. Not the affected Desktop variant. Also, my warranty covers it again anyway... and I will eventually get access to BIOS updates by next week...

But of course you know all this, you're obviously not here for any actual help, as we said at the very start, return it and get a refund, because it's a worthless heap without warranty transfer.
So for the sake of saving £100, you've bought a premium spec laptop that will last a year before it's unusable. Just doesn't make any sense.

£410+ Saving buddy....

Fingers crossed it breaks in 12 months and I get a full refund w000000000000t

Thanks for all your assumptions!

 

[SpyderTracks]

Ok, I'll break it down for you as you seem incompetent in realising what you've actually paid for


1/. Warranty can only be transferred by the seller, they haven't done this which raises question marks.

Yes, we established this a page ago, and I told you twice now I have this and PCS Tech are in the process of getting it sorted for me by next week

2/. You say you spent nearly £2000 without a water cooler, I'm guessing a second hand water cooler would be around £100. Why would you do that when brand new fully configured with windows and watercooler and valid 3 year warranty costs £2200

Ummm I spent 1715.00 on the laptop and have 24-month warranty. I spent £75 on the Water Cooler, So that's £1790.00 buddy...

3/. You're obviously not aware but that CPU is defective and even if it's not been used up until now, you've got maximum of around a year before it's completely defective and won't work without constant BSOD's. But you're not covered for replacements.

News to me buddy, I read only desktop variants are affected. Either way I don't care if it will only last a year as I only want it for a year until I upgrade again so if it breaks then great as 'again' I have 24 month warranty!

4/. As part of the mitigation to extend the deterioration time of that CPU, there will be a BIOS update, it doesn't exist yet. So even if you do replace the CPU, the next one will deteriorate also.

Again, news to me as this is a Laptop CPU. Not the affected Desktop variant. Also, my warranty covers it again anyway...

But of course you know all this, you're obviously not here for any actual help, as we said at the very start, return it and get a refund, because it's a worthless heap without warranty transfer.
So for the sake of saving £100, you've bought a premium spec laptop that will last a year before it's unusable. Just doesn't make any sense.

£410+ Saving buddy....

Fingers crossed it breaks in 12 months and I get a full refund w000000000000t

the 14900HX is a desktop cpu but of course you know that

You would t be eligible for a refund even under warranty as it’s only the cpu that’s faulty not the laptop.

Like I said, you’re not looking for any help or rational feedback, so it’s pointless coming to a forum asking for help.

Enjoy your expensive brick

 

[hmmz]

the 14900HX is a desktop cpu but of course you know that

You would t be eligible for a refund even under warranty as it’s only the cpu that’s faulty not the laptop.

Like I said, you’re not looking for any help or rational feedback, so it’s pointless coming to a forum asking for help.

Enjoy your expensive brick

LMAO you really think you know it all huh?

The CPU is:-

Product Collection

Intel® Core™ i9 Processors (14th gen)

Code Name

Products formerly Raptor Lake

Vertical Segment

Mobile

Yes MOBILE Processor.

Also:-

Worried your Intel laptop CPU might suffer from instability gremlins? Team Blue clarifies that mobile chips don’t have the same issue as desktops​

Now please take your laughable belittle agenda to another thread as you clearly are clueless!

 

[SpyderTracks]

LMAO you really think you know it all huh?

The CPU is:-

Product Collection

Intel® Core™ i9 Processors (14th gen)

Code Name

Products formerly Raptor Lake

Vertical Segment

Mobile

Yes MOBILE Processor.

Also:-

Worried your Intel laptop CPU might suffer from instability gremlins? Team Blue clarifies that mobile chips don’t have the same issue as desktops​

Now please take your laughable belittle agenda to another thread as you clearly are clueless!

Oh dear, you really are a slave to marketing aren’t you, no wonder you’re not getting very far with your purchase decisions

The 14900HX is EXACTLY the same CPU as the 14900k just with power and voltage limits, hence it’s the same Raptor Lake refresh architecture.

And anyway, it's been confirmed for a month that laptop processors are affected also, but again, I know you knew that, because you know everything.

Intel's cancerous CPU problems are now spreading to laptops

Following the widespread reports of instability issues with 13th and 14th Gen Intel CPUs, we now hear the same problems are occurring on laptops.

www.tweaktown.com

Ok, I give up, you’re obviously far in advance of my knowledge, you seem to know things no one else in the world does, maybe you work for TongFang with a side hustle on Intels board.

Done what I can.

 

[hmmz]

Done what I can.

You did feckall bud other than act a (_(_)!!!!!!!D

Your link pre-dates mine with old, outdated info, but well done for quickly cowering the net to try find something to fit your agenda.

And the CPU is still a Mobile variant with totally different TDP and voltage

 

[SpyderTracks]

Done what I can.

You did feckall bud other than act a (_(_)!!!!!!!D
Your link pre-dates mine with old, outdated info, but well done for quickly cowering the net to try find something to fit your agenda.
And the CPU is still a Mobile variant

Your link is from Intel mate, again you're falling for marketing ie lies rather than real world evidence, Intel only admitted this fault this month after 8 months of it being incredibly public and them blaming anyone but themselves.

But of course, you believe what you need to, I'm sure being on the board of Intel, it's necessary to live in a fantasy world.

Lost cause, not open to any education.

 

[hmmz]

Your link is from Intel mate, again you're falling for marketing ie lies rather than real world evidence, Intel only admitted this fault this month after 8 months of it being incredibly public and them blaming anyone but themselves.

But of course, you believe what you need to, I'm sure being on the board of Intel, it's necessary to live in a fantasy world.

Lost cause, not open to any education.

Says the guy posting incorrect info


You're one of those people that cannot admit a mistake, aren't you, and you cannot stand to be proven wrong.

Show me the real world evidence it is mobile too affected and not just desktop.

And show me the REAL world evidence that the 14900HX is a desktop CPU with a desktop TDP and Voltage the same as the desktop 14900k




Go read

https://www.xmg.gg/en/news-update-intel-core-cpus-laptops-stability/

For more info regarding the 13th/14th gen intel laptops using the same motherboard/hardware as the PCS variants.

 

[SpyderTracks]

Says the guy posting incorrect info


You're one of those people that cannot admit a mistake, aren't you, and you cannot stand to be proven wrong.

Show me the real world evidence it is mobile too affected and not just desktop.

And show me the REAL world evidence that the 14900HX is a desktop CPU with a desktop TDP and Voltage the same as the desktop 14900k

What mistake have I made? I'd love to know, so far you've accused me of being wrong with pretty much everything but I know I'm not.

All your evidence is from Intel, yet every single bit of evidence shows very clearly they've lied about this since 2022 when they first knew and certainly since January this year when reports started flooding in.

It literally outlines the fact it's the same CPU in the link you posted. All "mobile variant" means is that it doesn't have an IHS, that's it. You're just not educated enough to understand what you're posting. It doesn't have a desktop TDP as I've already clearly stated, it's power limited and therefor has a lower TDP, but I don't think you understand what TDP is in the first place.

For more info regarding the 13th/14th gen intel laptops using the same motherboard/hardware as the PCS variants.

Again, because you don’t understand computers, you think this has any kind of relevance. All SIs use the same barebones, all of them around the world, then they have the option to put in whatever addiction makes and models they please, including the screens which are not part of the chassis. They can also customise the BIOS as they like too and the management driver. PCS don’t do many customisations, the German competitors do heavily customise, ergo, BIOS be different between them, as well as the management driver. Just installing an incompatible management driver can lead to your GPI being hugely power limited at BIOS level requiring a reflash.

But again, as a senior manager at TongFang you must already know this.

You seem to be constantly parroting marketing and PR, you need a basic education to understand it’s just irrelevant nonsense

 

[hmmz]

What mistake have I made? I'd love to know, so far you've accused me of being wrong with pretty much everything but I know I'm not.

All your evidence is from Intel, yet every single bit of evidence shows very clearly they've lied about this since 2022 when they first knew and certainly since January this year when reports started flooding in.

It literally outlines the fact it's the same CPU in the link you posted. All "mobile variant" means is that it doesn't have an IHS, that's it. You're just not educated enough to understand what you're posting. It doesn't have a desktop TDP as I've already clearly stated, it's power limited and therefor has a lower TDP, but I don't think you understand what TDP is in the first place.


Again, because you don’t understand computers, you think this has any kind of relevance. All SIs use the same barebones, all of them around the world, then they have the option to put in whatever addiction makes and models they please, including the screens which are not part of the chassis. They can also customise the BIOS as they like too and the management driver. PCS don’t do many customisations, the German competitors do heavily customise, ergo, BIOS be different between them, as well as the management driver. Just installing an incompatible management driver can lead to your GPI being hugely power limited at BIOS level requiring a reflash.

But again, as a senior manager at TongFang you must already know this.

You seem to be constantly parroting marketing and PR, you need a basic education to understand it’s just irrelevant nonsense

Or bore off pal.

What mistakes did you make?

Must I point them all out 'again' one by one again?

You made umpteen assumptions that were wrong, and you provided zero, and I mean zero, evidence of the intel issue being a mobile issue.

I on the other hand provided real evidence and a response from a company using the same laptop hardware.

You then claimed the CPU is the same as the desktop, when the facts are both have different TDP and voltage and 'again' I provided real evidence for this.

And you repeatedly went on and on about warranty when I told you over and over I have it.

And now you're going on about BIOS this BIOS that when again you provide zero evidence a new BIOS is needed for the laptops and if one is in the future then as I already stated over and over I will have the PCS warranty and downloads sorted by then but again you keep on ignoring the facts just so you can continue with your stale agenda.

I have the correct and latest BIOS 'confirmed by PCS Tech' but 'again' you're ignoring this... ranting on about German competitors and custom ergo and firmware BS that is totally irrelevant.

You were told clearly I have all the correct drivers and BIOS and the only thing I installed was the ''Control Center' as that was all I needed to resolve my issue. But you ignored my issue and tried to push an agenda of a different issue, didn't you?

You... are fickle, buddy, end of discussion!

PS, my 'Soon to be brick' as you put it is gaming beautifully and encoding 4K video in Davinci Resolve in record time compared to my last setup.

I cannot wait for it to break in one years time just like you claim - so that I can then get a full refund and then buy an even faster CPU/GPU laptop.

I'm so happy... even a forum W.U.M like you cannot spoil it

So yeah I'll keep parroting the facts and no doubt you will keep parroting an incorrect and inaccurate opinion.

 

[steaky360]

Folks this is getting unnecessarily heated. Please could everyone take a breather.

@hmmz, hopefully you will hear back from PCS this week on the CC download, either way I'd still be pestering CEX for the warranty transfer but obviously its up to you how far you take that/push it with them.

 

[hmmz]

Folks this is getting unnecessarily heated. Please could everyone take a breather.

@hmmz, hopefully you will hear back from PCS this week on the CC download, either way I'd still be pestering CEX for the warranty transfer but obviously its up to you how far you take that/push it with them.

Thanks steaky360

I am still waiting to hear from both...