returning a pc for a refund

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paul061

Bronze Level Poster
hey i purchased a pc last week arrived on tuesday i set it up installed a few games kinda unhappy with the performance is it still possible to request a refund if i have used the the pc its been under 14 days?
 
SpyderTracks

SpyderTracks

We love you Ukraine
paul061 said:
hey i purchased a pc last week arrived on tuesday i set it up installed a few games kinda unhappy with the performance is it still possible to request a refund if i have used the the pc its been under 14 days?
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What are the full specs?
 
steaky360

steaky360

Moderator
Moderator
paul061 said:
hey i purchased a pc last week arrived on tuesday i set it up installed a few games kinda unhappy with the performance is it still possible to request a refund if i have used the the pc its been under 14 days?
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Hi @paul061 The short answer is yes, though you'll need to contact PCS directly (here: https://www.pcspecialist.co.uk/contact-us/) to request a refund.

If its a problem with the machine perhaps we can help :) This is why @SpyderTracks is asking for your specs.
 
SpyderTracks

SpyderTracks

We love you Ukraine
paul061 said:
yea kinda rushed into buying it thanks will defo be ordering a new one :)
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Do come on here and get some advice, it’s important to know what components go with what. It’s not the case that you can just put any components together and it will work for your uses, you have to know what parts are suitable for different use cases and how to maximise the budget.

But if you post your specs we can see if it’s a hardware or software issue.
 
J

JohnWalton981

Silver Level Poster
What on earth do you want to perform better?
  • Intel® Core™ i9-9900K
  • Gigabyte Z390 AORUS Master
  • 32GB Corsair VENGEANCE 3000MHz
  • 11GB GEFORCE RTX 2080 Ti
 
SpyderTracks

SpyderTracks

We love you Ukraine
paul061 said:
was a premade one but i want a better one lol -
Pulsar Ultra
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Have you got a link to it? I can’t find any reference of that model?

If it is the above specs then I’m willing to bet it’s just not configured correctly, what’s the issue you’re having and what monitor have you paired it with?
 
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paul061

Bronze Level Poster
its a solid build but i heard 3080 is releasing soon and it will kill me if i buy this now and 3080 comes out in 3-4 weeks
 
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paul061

Bronze Level Poster
philips 27 1080 144hz not sure the model currently looking for a new monitor atm not sure what to get atm
 
SpyderTracks

SpyderTracks

We love you Ukraine
You realise if you send it back and wait for the 3080ti or even if you stuck with the current one, you would need a budget of around £1000 - £2000 for a suitable monitor?

If you aren't able to pair a suitable monitor there's absolutely no point in having such a powerful build. It's not going to offer any magical better experience than pairing a suitable graphics card to the monitor.
 
SpyderTracks

SpyderTracks

We love you Ukraine
paul061 said:
yes im aware looking for one atm
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In that case, I'd definitely hold off until the 3000 series GPU's are released in September and get advise on a custom build.

With regards to a monitor, this is just hands down the ultimate gaming monitor money can buy at the moment, hopefully it will be released by the time the GPU's are out:

www.samsung.com

PC Monitors | Computer Monitors & Screens | Samsung United Kingdom

Browse the full range of PC monitors, desktop computer monitors & screens. Compare models by price, specs & features. Plus, enjoy free delivery at Samsung UK.
www.samsung.com www.samsung.com

This would pair well with either the 2080ti or 3080ti.


 
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