sugarfairy
Member
I included no gpu in my build and got a 3080 myself, still waiting 30+ days for build. sent them a message 3 days ago regarding the order and still waiting for a reply. this whole thing left such bad taste that I want to cancel the order and try one their competitors as you mentioned. but of course I cant even do that because they dont reply to emails, guess i have to wait the 2+ hours on the phone instead.I hope that I am not violating the forum rules by writing this here.
I placed my order with PCS on the 22nd of October for the system including RTX3080 and i9 10850. 60 working days later, I am still in pre-production phase - same as many of you, some of you have been waiting even longer than me. I am not here to complain, I understand this is the global issue and PCS are not at fault here.
As I am not the most patient person you can imagine, 60+ wait time for a system is rapidly becoming something that is beyond my capacity. On the 7th of January, I placed the order with a reputable competitor of PCS, which name I will withhold here for the obvious reasons, for a system including RTX3080, Ryzen 5800x, Asus Rog Strix x570, 32 GB Corsair Vengeance LPX Black DDR4 3600MHz, SSD: WD_BLACK SN850 1TB, Corsair iCUE, H100i PRO XT, Windows 10 included, so these two orders could race against each other. Generally, a bit better rig overall than the one I ordered with PCS (my fault, not theirs). Price tag? £2416. Guess what? Today I received communication that my order has been successfully built, tested and will be dispatched later on today. 7 days after I placed the order with them, even though the estimated delivery date given to me at the time of me placing the order was 26/01/2021. DPD is due to get it delivered tomorrow. The only downside is that I had to pay the full price as their finance company rejected my application.
I am posting this stuff here on forum to let you know that there is an alternative to 3months+ wait time. Also for those who pay additional £600 for a higher tier graphic card or downgrade their entire systems to get through the building phase. The thing is, you don't have to. I am absolutely sure that anyone who'll stick with PCS will eventually be satisfied with the received product as PCS means high quality, which is why I placed my order with them in the first place. Unfortunately, 60 days (and 10-15 more probably) wait time is only as far as my loyalty goes and I decided to use the service of one of their competitors, whose reputation matches the one PCS has, but was able to deliver the product in the quicker manner.