RTX 3080

J

Jermaine Brown

Member
Just received my rig after the 5 month wait and I have to say, I am very disappointed in the person that built this and can't believe they tried to pull this off. They tried to jam all the cables in the back and close the cover when you can clearly see it does not fully shut. This eventually caused the cover to push the glass panel and completely smash it. I hope no one else here experiences this issue
 

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rouchie

rouchie

Rising Star
Jermaine Brown said:
Just received my rig after the 5 month wait and I have to say, I am very disappointed in the person that built this and can't believe they tried to pull this off. They tried to jam all the cables in the back and close the cover when you can clearly see it does not fully shut. This eventually caused the cover to push the glass panel and completely smash it. I hope no one else here experiences this issue
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Man, that sucks, have you spoken to PCS?
 
AgentCooper

AgentCooper

At Least I Have Chicken
Moderator
SiAdams said:
Does anyone know if you can arrange to collect your PC from PCS instead of having it delivered?
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Article 5.5 from the terms and conditions:

You may collect the Goods from our premises by arranging this with us in advance. Please ensure that you have valid identification at the time of collection to demonstrate proof of your name and order address.

They had to put a stop to this when COVID was at it’s worst but you may now be able to arrange this with them. It’d be worth calling to see what the current state of play is.
 
SiAdams

SiAdams

Well-known member
AgentCooper said:
Article 5.5 from the terms and conditions:

You may collect the Goods from our premises by arranging this with us in advance. Please ensure that you have valid identification at the time of collection to demonstrate proof of your name and order address.

They had to put a stop to this when COVID was at it’s worst but you may now be able to arrange this with them. It’d be worth calling to see what the current state of play is.
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Thanks for getting that information! I bet you’re thinking “lazy sod” 😂

PCS is a 55 min drive away so I would much prefer to pick it up. I’ll call them and update the thread

cheers mate
 
SpyderTracks

SpyderTracks

We love you Ukraine
Jermaine Brown said:
I have indeed spoken to them, they said they might be able to send me a new side panel but i will probably have to get it sent back :( they said someone else will call me tomorrow regarding the situation
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They have done it before where they've just sent out a replacement side panel, but if the cable routing is that bad, then they'll probably want to redo it I'm guessing.
 
R

Roballix

Member
Jermaine Brown said:
Just received my rig after the 5 month wait and I have to say, I am very disappointed in the person that built this and can't believe they tried to pull this off. They tried to jam all the cables in the back and close the cover when you can clearly see it does not fully shut. This eventually caused the cover to push the glass panel and completely smash it. I hope no one else here experiences this issue
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Ugh, I guess that's what happens when you have to quickly expand the workforce and rookie errors pop up every so often. Hope you get it sorted and that it's a one-off! Will be checking mine carefully :)
 
AgentCooper

AgentCooper

At Least I Have Chicken
Moderator
ScMcXIV said:
It’s happening! It’s HAPPENING 🤩 What a way to get off the night shift with this gem.

3080 + 5800x coming my way…soonish 😁

so @AgentCooper I hate to ask this but have you any 90 day cakes? I’m a little sad I won’t reach 100 🥺
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Let me see what I can rustle up in the virtual kitchen…

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S

Steveyg

MOST VALUED CONTRIBUTOR
Jermaine Brown said:
Just received my rig after the 5 month wait and I have to say, I am very disappointed in the person that built this and can't believe they tried to pull this off. They tried to jam all the cables in the back and close the cover when you can clearly see it does not fully shut. This eventually caused the cover to push the glass panel and completely smash it. I hope no one else here experiences this issue
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Man that sucks, that looks like a 5000X too, cable management in there is a breeze
 
TheReal_SuperMan

TheReal_SuperMan

Member
Well they said it would be dispatched on Wednesday (a week after it went into testing). Well its still in testing with no update. Really lost faith in these guys. 8 working days of testing? Either something is wrong with the system or am I being fed porkies?
 
AgentCooper

AgentCooper

At Least I Have Chicken
Moderator
TheReal_SuperMan said:
Well they said it would be dispatched on Wednesday (a week after it went into testing). Well its still in testing with no update. Really lost faith in these guys. 8 working days of testing? Either something is wrong with the system or am I being fed porkies?
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As has been repeatedly stated; CONTACT THEM and ask what’s going on. We don’t have a telescope that can see directly into the PC Specialist workshop so nobody here is equipped to answer these questions. I know it’s frustrating but if you want to find out what’s happening you need to be proactive about it. Posting here with thinly veiled statements about you being lied to or deliberately being kept in the dark gets you nowhere.

Their contact number is 0333 011 7000, that’ll be the quickest way to find out.
 
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