[SOLVED] INITIA 15.6 Impossible to install Ubuntu

[theAlpman]

Hello,

I installed Ubuntu 20.4 in january, everything was working fine ... until it didn't anymore. The computer was freezing all the time.
I sent the computer back to PCspecialist, they changed SSD and motherboard.
Now I cannot even install Ubuntu any more (20.04.3 or 21.10) because the computer's freezing ! (Unless I choose "recovery mode")

I get these messages when I boot on a USB drive :

[     2.272550] tpm tpm0: [Firmware Bug]/ TPM interrupt not working, polling instead
[     3.534459] platform idma64.0: failed to claim resource 0: [mem 0x00000800-0x000000fff]
[     3.535612] platform i2c_designware.0: failed to claim resource 0: [mem 0x00000000-0x000001ff]
[     3.554632] platform idma64.0: failed to claim resource 0: [mem 0x00000800-0x000000fff]]
[     3.556919] platform i2c_designware.0: failed to claim resource 0: [mem 0x00000000-0x000001ff]

And, when I turn off the computer, I get these messages :

[   415.399628] ACPI BIOS Error (bug): Could not resolve symbol [\_S8.PCI0.LPC8.EC._Q61.P80H], AE_NOT_FOUND (20201113-psargs-330)
[   415.402897] ACPI Error: Aborting method \_S8.PCI0.LPC8.EC._Q61 due to previous error (AE_NOT_FOUND) (20201113-psparse-529)

This is basicly a Clevo NL51LU, which should be perfectily fine with Linux.
Do you know what is happening ?

Thank you.

 

[theAlpman]

Hello,
I was suggested that I have version 1.07.02 of the UEFI when another user with me same config has the version 1.07.04 (https://forums.linuxmint.com/viewtopic.php?p=2098186#p2098186)
Could it change something ?
Is there a way to upgrade the UEFI from Linux ?
(I found thi URL but theses files are for Windows : https://www.clevo.com.tw/EN/E-SERVICES/download/ftpOut.asp?Lmodel=NLxxLU_LU1&ltype=9&submit=+GO+).
Thank you

 

[ubuysa]

I'm no Linux expert (at all!) but from where did you get the Ubuntu install media? Have you read this?

 

[theAlpman]

Hi, thanks for your message, yes, I had the correct install procedure.

The problem was finally solved by a change of RAM!
Apparently Corsair RAM (I had 2x 8GB DDR4), which PCspecialists use, sometimes causes problems with Linux (when everything works fine with Windows).
It was changed by a company specialized in Linux which uses Crucial or Kingston.

 

[MarBab]

Literally bought this laptop today, aiming to use Ubuntu. Thanks for the heads up.

Edit: spelling

 

[LapGamer]

The default ram should be ok right? I don't think that is corsair, or at least it is a different price in the selector.