Start PXE over IPv4 IPv6

T

Tomcio

Member
Hi all,

Appreciate any help in solving this problem.

I went away for a week and came back, tried to start computer and the message coming up is "start PXE over IPv4 IPv6" and going into BIOS.
BIOS doesn't recognize the hard drive, SATA at all. Nothing was changed physically in the computer, neither it was moved or changes, just was off for a week?

Any advice would be appreciated.
Thank you,
Tom


The spec is below:
Case
NZXT H511 MID-TOWER GAMING CASE (WHITE)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor i7-9700 (3.0GHz) 12MB Cache
Motherboard
ASUS® H310M-A R2.0: Micro-ATX, DDR4, LGA1151, USB 3.1, SATA 6GBs
Memory (RAM)
32GB Corsair VENGEANCE DDR4 2400MHz (2 x 16GB)
Graphics Card
6GB NVIDIA GEFORCE GTX 1660 - HDMI, DP - GeForce GTX VR Ready!
1st Storage Drive
256GB PCS 2.5" SSD, SATA 6 Gb (500MB/R, 400MB/W)
Power Supply
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Monitor
AOC 21.5" E2270SWDN LED Monitor. 1920 x 1080, 5MS, VGA, DVI
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 16 to 19 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
 
ubuysa

ubuysa

The BSOD Doctor
The BIOS cannot find the boot files on your SSD, or cannot find your SSD at all, that's why it's running on into a network boot which fails with the message you see.

Check the connections to your SSD (both ends).
 
T

Tomcio

Member
Thanks, all connections seem to be ok, I have tried different power supply and different SATA cable, no difference. Also updated BIOS but to no difference.

Thanks anyway for helping!
 
ubuysa

ubuysa

The BSOD Doctor
Tomcio said:
Thanks, all connections seem to be ok, I have tried different power supply and different SATA cable, no difference. Also updated BIOS but to no difference.

Thanks anyway for helping!
Click to expand...
Ouch, updating the BIOS without authorisation from PCS may void your warranty.

This isn't a BIOS issue in any case, it's an SSD issue. The bootloader can't find the boot files on your SSD. That's the problem. Upodating the BIOS is always the last thing you try in problem determination, never the first. :)

Can you see the SSD in your BIOS setup?
 
T

Tomcio

Member
Ooops, didn't know that, but thanks for letting me know.

I cannot see SSD in BIOS under any SATA connection, and I tried to connect to different SATA port, but no difference again.
 
ubuysa

ubuysa

The BSOD Doctor
Tomcio said:
Ooops, didn't know that, but thanks for letting me know.

I cannot see SSD in BIOS under any SATA connection, and I tried to connect to different SATA port, but no difference again.
Click to expand...
That sounds rather like a drive failure to me.

Boot the Windows installation DVD/USB and see whether that boots OK. If it does then a drive failure is the most likely cause.
 
T

Tomcio

Member
Well, I have put in another SSD, the original one, I am not sure how to use it. It is in, attached by data/power cable, but in Device Manager it show 0 volume and I cannot initalise it to start it off, nor format. It is only there in the manager, but cannot do anything with it. When trying to intitalise, it says the device which is selected doesn't exist. I tried to use DISKPART from prompt command, no sign of the drive. It has just simply disappeared. Hence I cannot recover any data from it, as it is impossible to see it, do it anything on.
Unless you guys know what to do? :)
 
SpyderTracks

SpyderTracks

We love you Ukraine
Tomcio said:
Well, I have put in another SSD, the original one, I am not sure how to use it. It is in, attached by data/power cable, but in Device Manager it show 0 volume and I cannot initalise it to start it off, nor format. It is only there in the manager, but cannot do anything with it. When trying to intitalise, it says the device which is selected doesn't exist. I tried to use DISKPART from prompt command, no sign of the drive. It has just simply disappeared. Hence I cannot recover any data from it, as it is impossible to see it, do it anything on.
Unless you guys know what to do? :)
Click to expand...
Do you mean you’ve reattached the failed one?
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
I wouldn't reattach it in the pc, maybe put it in a caddy and see if you can see its contents, but i'm guessing it's dead, hopefully you back up to dropbox, one drive or similar.........
 
JakAttack

JakAttack

Resident Metalhead
Staff member
Moderator
Hello there Tomcio, sounds like the SSD is indeed dead! Looking at your orders the drive should still be covered by our warranty. I've just replied to the email you sent if you wish to get this replaced.
 
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