Stuck Pixels

theb52s

Silver Level Poster
I've noticed a broken line of stuck pixels on part of the screen of my new laptop. It's showing as blue against dark background and now that I've spotted them I can't unspot them.
Has anyone had any luck using pixel fixing software?
 

ubuysa

The BSOD Doctor
Did you buy the dead pixel guarantee? If you did just call PCS and they'll replace the screen. If you didn't buy the guarantee still call PCS because most screens are covered by a manufacturer's warranty.
 

theb52s

Silver Level Poster
I didn't buy the guarantee but I have messaged PCS. I wasn't particularly thrilled at the idea of having to send it back though, hence wondering, probably in vain, if there might be another solution.
 

ubuysa

The BSOD Doctor
I didn't buy the guarantee but I have messaged PCS. I wasn't particularly thrilled at the idea of having to send it back though, hence wondering, probably in vain, if there might be another solution.
If it were mine I'd want a new screen rather than try to force this one. It's up to you though.
 

theb52s

Silver Level Poster
I take it from that response that the software is unlikely to be particularly effective. I was steeling myself to the prospect of having to return it. Thanks for the reply. :)
 

ubuysa

The BSOD Doctor
I take it from that response that the software is unlikely to be particularly effective. I was steeling myself to the prospect of having to return it. Thanks for the reply. :)
I have no idea, I've never used software of that type. Ask PCS whether attempting to fix it yourself via software will affect the manufacturer's warranty. If it doesn't then it's worth a try, but if it does I would bite the bullet and get the screen changed.
 

theb52s

Silver Level Poster
It was just something I was reading. One solution mentioned involved putting pressure on the effected pixels. There was no way I was going to be messing around doing that! The other involved software which apparently tries to bring the stuck pixels back to life by rapidly flashing each pixel with different colours. It doesn't sound like it's something that could do harm but I'm no expert.
I'm just waiting at the moment for a response to my message about the issue.
 
Top