Vortex IX / Fan Noise driving me crazy

[quebau]

Hi everyone,

As said, the fan noise is driving me mad, seems like a jet is about to take off from my living room even when i'm not playing.
With the specs, i do understand it can warm easily but not that much.

Have you any personalized fan speed screenshot or so to provide or any alternative software to deal with this issue?

Thanks,

Here are the specs:

Intel® Core® i7 9750H (2,6 GHz, 4,5 GHz Turbo)
32 Go Corsair 2666 MHz SODIMM DDR4 (2 x 16 Go)
NVIDIA® GeForce® RTX 2060 - 6 Go de RAM vidéo GDDR6 - DirectX® 12.1
Disque SSD SEAGATE BARRACUDA 1 To 2,5 pouces, (jusqu'à 560 Mo/sR | 540 Mo/sW)

 

[SpyderTracks]

The fans run high to keep it cool, so if they’re running that high constantly it suggests a cooling issue.

You need to check the temps at idle and under load with hwmonitor:

HWMONITOR | Softwares | CPUID

HWMonitor for Windows® x86/x64 is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, powers, currents, fans speed, utilizations, clock speeds ... The program handles : CPU and GPU-level hardware monitoring...

www.cpuid.com

Post the temps you’re seeing on idle and under load for both cpu and gpu.

 

[Bastet]

Quick suggestion but when was the last time you cleaned the vents of dust & fluff?
Have you ever removed the back/side off & cleaned out the inside with canned air?

 

[quebau]

The PC is brand new (4 months) and came back from RMA 1 month ago.
I opened it before sending, no cleaning issue.

Here is the tests for the temperatures

https://imgur.com/a/j2Zyuju

 

[Bradden]

Have you tried playing with the custom fan setting in control centre? Made a big difference for mr.

Have you under volted?.. i found that made a significant impact

Sent from my ONEPLUS A6003 using Tapatalk

 

[quebau]

I tried a bit but i don't really know which value to enter for the curb.
If you have any custom to provide, i'll take it.

What do you mean by undervolt?

 

[SpyderTracks]

Have you tried playing with the custom fan setting in control centre? Made a big difference for mr.

Have you under volted?.. i found that made a significant impact

Sent from my ONEPLUS A6003 using Tapatalk

Getting ahead of things a bit. Firstly you need to determine if there are cooling issues, that’s the first thing. If there are, then any undervolt or fan adjustment is not going to address the underlying issue. The temps should be within tolerances without any undervolt applied, if they’re not then there’s an issue. Undervolt I g should ONLY be used as a way to optimise cooling ability ONCE thermals are performing within tolerance.

@quebau those temps are quite high for idling. I would suggest repasting the CPU as a first port of call.

 

[SpyderTracks]

Actually before a repaste, did you order the system with or without windows?

 

[quebau]

I bought it without OS

 

[SpyderTracks]

I bought it without OS

Have you got control center installed?

 

[quebau]

Yup, I did.

 

[SpyderTracks]

Yup, I did.

In that case, I’d repaste it.

 

[quebau]

I checked on Fan control but Auto, go from barely nothing (1% of the time) to Jet.
Custom goes fast too and if you have some curve to provide (power-speed) i'll try it ASAP.

 

[SpyderTracks]

I checked on Fan control but Auto, go from barely nothing (1% of the time) to Jet.
Custom goes fast too and if you have some curve to provide (power-speed) i'll try it ASAP.

As said, the problem isn't the fans, they're just running based off temperatures which is what they're supposed to do.

The problem is the thermals, you need to address those.

If you reduce the fan speed, the thermals are just going to spike because there isn't sufficient cooling, and you'll damage the processor and/or motherboard.

You need to get the thermals under control by repasting.

 

[Deleted member 94250]

As said, the problem isn't the fans, they're just running based off temperatures which is what they're supposed to do.

The problem is the thermals, you need to address those.

If you reduce the fan speed, the thermals are just going to spike because there isn't sufficient cooling, and you'll damage the processor and/or motherboard.

You need to get the thermals under control by repasting.

Is it safe to do this yourself?

(You as spydertracks will be able to, I mean can the every day noobiedo it)

 

[SpyderTracks]

Is it safe to do this yourself?

(You as spydertracks will be able to, I mean can the every day noobiedo it)

There are lots of youtube videos on how to do it, let me see if I can find one.

 

[SpyderTracks]

Just do it on the CPU, that's not the same chassis, but it gives you a general idea.

I'd recommend Thermal Grizzly Kryonaut for paste, Amazon should have some and it's not expensive:

Thermal Grizzly Kryonaut 12.5 W / m · K 1 g thermal grease (-200 to 350 ° C): Amazon.co.uk: Computers & Accessories

Thermal Grizzly Kryonaut 12.5 W / m · K 1 g thermal grease (-200 to 350 ° C): Amazon.co.uk: Computers & Accessories

www.amazon.co.uk

then you'll need some isopropyl alcohol to clean off the old paste:

Isopropyl Alcohol: Amazon.co.uk: Office Products

Isopropyl Alcohol: Amazon.co.uk: Office Products

www.amazon.co.uk

And some cotton buds or kitchen paper to wipe it with.

 

[Deleted member 94250]

Just do it on the CPU, that's not the same chassis, but it gives you a general idea.

I'd recommend Thermal Grizzly Kryonaut for paste, Amazon should have some and it's not expensive:

Thermal Grizzly Kryonaut 12.5 W / m · K 1 g thermal grease (-200 to 350 ° C): Amazon.co.uk: Computers & Accessories

Thermal Grizzly Kryonaut 12.5 W / m · K 1 g thermal grease (-200 to 350 ° C): Amazon.co.uk: Computers & Accessories

www.amazon.co.uk

then you'll need some isopropyl alcohol to clean off the old paste:

Isopropyl Alcohol: Amazon.co.uk: Office Products

Isopropyl Alcohol: Amazon.co.uk: Office Products

www.amazon.co.uk

And some cotton buds or kitchen paper to wipe it with.

Okay. I've got the arctic mx4 on mine, hoping it lasts a while b4 I do that. Thanks for.telling me how to do it tho

 

[SpyderTracks]

Okay. I've got the arctic mx4 on mine, hoping it lasts a while b4 I do that. Thanks for.telling me how to do it tho

MX4 is very good. Don't be put off by repasting, it's a lot easier than we're led to imagine and a lot of the scare stories aren't true:

"Putting too much paste on will damage the board if it leaks out of the CPU onto the board" NOT TRUE (if using thermal paste which isn't conductive, not if using liquid metal which is conductive and corrosive). Obviously you don't want too much causing a mess everywhere, but don't be too worried about getting too much on, it's better than too little.

"A bubble can form if it's incorrectly applied leading to bad temps" NOT TRUE. I feel bad because I believed this until relatively recently, but the way the paste is formed and the pressure from the heatsink just wouldn't allow this to happen.

Really, on a performance laptop like a gaming laptop, you should give it a service maybe once a year and replace thermal paste (if temps are getting higher), but definitely to clean out any dust buildup with a can of compressed air.

 

[SpyderTracks]

Just to also add, PCS have an open chassis policy so you're free to do this kind of work without affecting your warrany SO LONG as you don't cause any damage in the meantime.