Why you should think twice about buying from PC Specialist

[LFFPicard]

I have not read the whole thread (Yes bad of me) but your opening post and the couple that followed made me think of one thing that has been a issue for me in the past years ago. PCS were right to replace the battery and also had reason to say it may be your electrics.

The only thing I can think of is that for some reason I do not know your battery is not working correctly on the motherboard and storing the bios information (This is what the battery is for, it generates enough power to store the bios information) so when this happens and you boot the system up the bios will revert to the default settings and unfortunately the default settings in this case have the LDVS setting to disable the main screen.

The only way I can see this being a repair if that is something your still looking for would be to have the motherboard replaced. A way to see if this is happening is if you can get into the BIOS check to see if the clock is still correct or if it has reset to 00:00:00

Please if anyone feels this is wrong correct me It's late it I am trying to remember a very old issue I had that this reminds me of.

 

[Altissimus]

So, to summarise, you had a problem with a monitor (Approximate value £200) and spent £1000 in unnecessary costs to try to fix it?

Yeah...good luck claiming that back.

 

[moosEh]

Sorry for the delay in a response. Been away for the last week.

Firstly my apologise for the issues you have had and that we have not been able to resolve the issue once and for all at our end.

Sadly as unlikely as it may be, we have to sometimes look to the environment if we cannot get the issue to re-occur at our end.

In regards to your replacement requests as we are system integrators, we are unable to offer replacement options you want (as in the whole unit replaced) unlike a camera which is normally a on the shelf item we build these machines to specification and we do not resell used products so we cannot send a replacement unit on a wim.


I will lock the post now to avoid further conflict between members, feel free to open a new thread if you have anything new to add.