Windows failed to boot.

[Reamzy]

Hello everyone.

I have a problem since last week and since communication through messages on account tech support goes slowly I decided to write here too.

The main problem is that every time I start my laptop I have "Preparing Automatic Repair" on loop and I've tried everything to fix it but without success.

On the message I've received from PCSpecialist they told it that it may be because of loose RAM and to open the bottom case and un-mount and mount back the RAM.

My struggle now is with opening the bottom case, I got out all the screw but it seems it has another one under the keyboard that doesn't let me tot pop off the case. What should I do?

 

[ubuysa]

Before you open it up boot the Windows install media. Select 'repair my computer', in there is a basic RAM test. It's not the best in the world but if will certainly detect issues caused by 'loose RAM'.

While you're in there use the 'startup repair' to see whether that will fix the problem.

If it were mine I'd do a clean install of Windows because that can often be a quicker process than trying this and that, it's usually more reliable too.

 

[Reamzy]

Well, I already used every tool from that menu and I did reinstall the windows once... That's when the loop appeared. Do you think a fresh install would fix that?

Until that the windows just wouldn't start loading. I had the screen with PCSpecialist and just that, without that buffering circle below the logo

 

[ubuysa]

Well, I already used every tool from that menu and I did reinstall the windows once... That's when the loop appeared. Do you think a fresh install would fix that?

Until that the windows just wouldn't start loading. I had the screen with PCSpecialist and just that, without that buffering circle below the logo

Ok.

When you reinstall choose a custom install and delete all partitions on the system drive (if you're using UEFI there will be several). Select the unallocated space that results and just click Next. All the appropriate partitions will be created and Windows will install into the correct one.

Once Windows is installed keep running Windows Update until no more updates are found. If this is Windows 10 that will install all necessary drivers too (or it should anyway).

 

[Reamzy]

So do I delete all the partitions that appeared? I have 5 there.

 

[ubuysa]

So do I delete all the partitions that appeared? I have 5 there.

Normally there are 4...
System (or EFI)
MSR
Recovery
Windows

What's the additional one you have?

 

[Reamzy]

There are 2 with the type Recovery

 

[ubuysa]

There are 2 with the type Recovery

Ah. I've come across that before. Delete them all.

 

[Reamzy]

The windows is installing. Maybe this will do the job, I hope lol.

 

[Reamzy]

Oke.
So I reinstalled the windows with succes and after the windows updates restart it was alright, later on after another restart all was good again.

I installed Driver Booster to update all my drivers and after I did restart I got the loop again... Could be from a driver?

Now I used System Restore to get back before doing that, but I'm not sure what is the problem

 

[ubuysa]

Tools like Driver Booster should be avoided. Also avoid any and all 'tune up' tools and all registry cleaners.

I suspect Driver Booster is your problem here. I would clean install again and avoid using tools like this again. [emoji3]

 

[Reamzy]

I used System Restore to before I used Driver Booster to do any driver update so I guess I'm good with that and don't have to reinstall Windows again, right?

Well, I used Driver Booster since I got the laptop without problems, until now obviously. What would you recommend to use so I can keep my drivers in check then?

 

[Oussebon]

Not touching the drivers.

Other than the GPU drivers, you'll rarely have any need or benefit to update them. It's not like a PC game where if you don't update it to the latest version, you can't launch it / play multiplayer with others. If the driver is doing all you need it to, you can happily leave it alone.

Never use driver booster type software

 

[Reamzy]

Oke then, that will do!

I'll try my best to not think about the drivers until I will have a problem with them (hopefully not)

Thanks alot for all the assistance, couldn't fix it so soon if I wouldn't thought to come to the forum and should have done that sooner.