CaptainTrips
Member
Ordered on the 15th nov not getting any updates of my build que seems like they have forgetten about me :-(, 20working days and still in pre production.
Any components on pre-order? 3060ti for example?
Ordered on the 15th nov not getting any updates of my build que seems like they have forgetten about me :-(, 20working days and still in pre production.
I would contact them and ask what's happening with your order. Mine has been in production for 6 days and has jumped to the building stage. It might be possible that they are out of stock on the item you've configured the pc with.Ordered on the 15th nov not getting any updates of my build que seems like they have forgetten about me :-(, 20working days and still in pre production.
Are you basing that from the system configurator? Because that may not give an accurate reflection as regards your build, it’s more appropriate for the ordering process rather than an order that’s already been submitted.Everything's in stock I've just messaged them
You wont get a custom build anywhere else any quicker as everyone is in the same predicament due to global shortages of parts, no one jumps queues as builds are done based on part availability and ORIGINAL ORDER DATE, so lets say Joe Bloggs ordered a system with a 3070Ti in it several days before you ordered your system with a 3060Ti in it, and then for whatever reason he'll have a 3060 Ti instead, he'll get his system before you get yours, as he ordered it before you ordered yoursEverything's in stock I've just messaged them they have had to disable the email updates about predicted build date I don't know if that's just for me or everyone, I've been told my pc will go into build tuesday/Wednesday next week but I'm not to confident of that having the missed many 4deadlines already, I might just cancel my order altogether and buy else where feel like I've been treated poorly having read others are jumping the que ahead of me.
As you have already been told your best bet is to actually call PCS and have a conversation with them. There will be a valid reason for why they haven't got to your order yet, they wont just be mugging you off for a laugh.I belive my issue is tied up with EU orders prioritised over UK orders as Agent Cooper linked too above and explains quite well why my order has been delayed.
Took a minute for the penny to drop for me hahaha.A container full of parts to fulfil all those for-Christmas orders is on the way as we speak ...
Unsurprisingly it was not sent today, I'm told it will be Monday but at this stage I'll believe it when I see it.Not yet sent but I'm told its going today or tomorrow.
Eircode was not an issue in the end.
I belive my issue is tied up with EU orders prioritised over UK orders as Agent Cooper linked too above and explains quite well why my order has been delayed.
PCS have confirmed they're prioritising European orders at the moment to fulfil those ordered in time to get them delivered before xmas.This has proven to be not the case and orders are being processed based on order date (as long as all parts are available)... I will say, and this isn't a moan, when I called up last week to ask for a predicted build date I was told that by looking at the current queue that my build date was predicted for the 20th of December, which led to me starting this thread as I ordered well before the "latest order date for Xmas delivery" - I ordered on the 26th November. I had no out of stock items and actually opted for the 3060 over the 3060ti so as to ensure I would not hit any snags with regards to stock levels. Then someone on the forum stated they ordered on the same day as me and was already in build/testing - so as you can imagine this got my back up slightly, coupled with the "EU orders take priority" quote I saw a few times, however, since then all these comments have turned out to be nonsense. Since Friday my system has moved from Pre-production, to build, to test and now sits in "awaiting dispatch" looking like it may go out tomorrow. So they are working flat out to build and dispatch all orders made before the Xmas cut-off date, which I believe was the 4th Dec?
So, it looks like I am safely going to get my new system by Xmas, hell I could even have it in my hands by Wednesday of this week.
I didnt see this post.. Apologies to everyone for the misinformation.PCS have confirmed they're prioritising European orders at the moment to fulfil those ordered in time to get them delivered before xmas.
It doesn't change UK orders that were ordered before the 4th, they will still be delivered before Xmas, but they'll get the European ones shipped first as obviously it's a lot longer shipping period.
The link to @Ghosthud confirmation of this is here: https://www.pcspecialist.co.uk/foru...ti-wait-and-delivery-thread.76685/post-655386
Don't worry about it, I should have posted a link to it here, totally forgot about this thread.I didnt see this post.. Apologies to everyone for the misinformation.