Aza
Rising Star
Ok, so timeline of events is important
Would it be fair/correct to say
You've received it, unpacked it from the box and removed the packaging. You looks around to make sure you'd not left any packing inside and visually looked over the parts to make sure everything appeared to be seated properly.
Youve then powered it up and started to use it.
Its shaken itself free from its seating on the support bracket and the brackets then clipped the fans, breaking two fan blades
When youve heard it do this, youve immediately gone in to see whats happened, seen the bracket wasnt right and had to adjust and tighten the bracket fixings, in moving the screw youve seen it didnt have the absoption pad fitted on the bracket either, so it appears to have been incorrectly installed?
You didnt adjust any fixings beforehand/alter how it had been set up
This is the full warranty terms, read through them all -very- carefully
Would it be fair/correct to say
You've received it, unpacked it from the box and removed the packaging. You looks around to make sure you'd not left any packing inside and visually looked over the parts to make sure everything appeared to be seated properly.
Youve then powered it up and started to use it.
Its shaken itself free from its seating on the support bracket and the brackets then clipped the fans, breaking two fan blades
When youve heard it do this, youve immediately gone in to see whats happened, seen the bracket wasnt right and had to adjust and tighten the bracket fixings, in moving the screw youve seen it didnt have the absoption pad fitted on the bracket either, so it appears to have been incorrectly installed?
You didnt adjust any fixings beforehand/alter how it had been set up
This is the full warranty terms, read through them all -very- carefully