Recent content by jaredjeya

  1. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    A final update for anyone who comes here in the future and has similar problems. A support person from PC Specialist walked me through first getting the computer to work (turns out the BIOS reset the graphics card settings, and without Control Centre the "hybrid" option just didn't work at all)...
  2. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    I'm in contact with PCS support to see what they can do. In the meantime, after some CMOS reset shenanigans, it seems like my laptop is able to output to a monitor, but the built-in screen isn't working. Waiting to hear back from them before I try anything else.
  3. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    I tried swapping the old SSD in, it’s definitely completely dead. I decided to try and test rolling back to an old image but I thought before that, I could try installing Control Centre - I might as well seeing as I had the safety of a backup. Unfortunately this seems to have completely...
  4. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    I guess the other factor is, I couldn’t install Control Centre without causing a BSOD before, and possibly corrupting my Windows. And it isn’t clear what version of Control Centre I should be installing, as it looks like the one on PC Specialist’s website is designed to work on older drivers...
  5. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    Sorry. I was trying to sort things like having the rescue medium and backups, and at the same time the issue was (at the time) hard to reproduce so I didn’t feel like I had anything to add on that front. Then I went on a long holiday and was very busy with work, and my computer seemed to be...
  6. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    I’m starting a new thread because there seems possibly to be something deeper going on here, but I had an original support thread for a slightly different issue: https://www.pcspecialist.co.uk/forums/threads/installed-control-centre-from-pcs-website-now-bsod.96515/ To summarise, a few months...
  7. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    I've been busy and haven't had a chance to do this yet (this is my work computer too and was away for the weekend; will try soon), but I also noticed I'm getting a lot of WHEA-Logger warnings in Event Viewer: A corrected hardware error has occurred. Component: PCI Express Root Port Error...
  8. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    Okay so I was procrastinating on getting hold of a second memory stick which is why I haven't done this yet, but one is arriving today. More concerningly though, I just had my computer bluescreen with what I think was WHEA_UNCORRECTABLE_ERROR (it was up for half a second) followed by it not...
  9. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    Ah okay so basically I'll need a second USB stick large enough to hold a Windows installer on it?
  10. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    I tried Win 7 backup and restore, which said the drive wasn't valid. I tried the workaround of mapping it to a network drive but this didn't work. I also tried some other tools (EaseUS, Minitool I think?) and both required me to fork over money despite pretending they had a free trial! Another...
  11. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    I'm going to assume I need to have had a BSOD first for this to be useful? I reinstalled Windows last night and haven't reattempted Control Centre installation yet, so I haven't had any. Before I do that I want to make a system image that I can recover from in case it permanently bricks my...
  12. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    Here you go, Windows 22H2.
  13. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    So, the first thing I did after re-installing windows from the USB stick (wiping clean the entire SSD beforehand) was check the version of ACPI PC in device manager. Still reporting that same version number. And I do not believe that Windows Media Creation Tool from the official Microsoft...
  14. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    Sorry, what I mean is it’s not like I’m lying about what the windows settings page is reporting. (The screenshot was something else). You can also see 22H2 in one of the logs I shared - not the dump file but one of the text files.
  15. J

    PCSPECIALIST Installed Control Centre from PCS website now BSOD.

    Sure, but it’s not like I’ve photoshopped the screenshot…so something very odd has happened that I don’t understand, then, where some of the drivers and/or kernel files come from an earlier version of windows. I just wish I understood what happened, so I can avoid repeating that mistake the...
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