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  1. M

    PCSPECIALIST Another rma for my pc is there anything i can try before it goes back again?

    You could buy a commander core from amazon to check if the core you have is faultly, as final measure amazon have a good returns policy, because its not the pump disconnecting, its the commander core itself.
  2. M

    PCSPECIALIST ICue and USB issue

    yes not the the same as OP, but a strix x570 -f gaming. I'll have to speak to PCS about a swap out.
  3. M

    PCSPECIALIST ICue and USB issue

    I have the exact problem OP has, sent my PC back twice, (currently still with them). ICUE, software and firmware up to date. BIOS up to date. brought an internal USB hub, but that never worked. From what i'm reading online, it seems to be an issue with the motherboard and not corsair. I...
  4. M

    PCSPECIALIST New PC | Ryzen 5900

    Sent my pc back, they found the problem. "During the testing phase we were able to isolate the fault to the Processor and windows software errors/issues. The Processor has been replaced and we have completed a clean install of windows 10 PRO. All the latest driver software has been installed...
  5. M

    PCSPECIALIST New PC | Ryzen 5900

    Thats the probelm I have, constant disconnects and reconnects. The driver managed to repair it self today and finally showed up in the software but it doesnt seem to mean anything.
  6. M

    PCSPECIALIST New PC | Ryzen 5900

    would your cappellix disconnect randomly throughout the day or when you do anything with load?
  7. M

    PCSPECIALIST New PC | Ryzen 5900

    What harm will be done if I contintue to use it, until I get a replacement.
  8. M

    PCSPECIALIST New PC | Ryzen 5900

    Checked all the cabels they're plugged in, I disabled iCue software on start up and ran for 30 minutes, I hear no disconnect sounds or RGB flashes. When I load up the software, the probelm begins, but today, the pump disconnected and this error popped up.
  9. M

    PCSPECIALIST New PC | Ryzen 5900

    Ive pushed in the ones I can reach, ill have to take the power supply out to get to everything. Im going to call it day for now, ill check back in during the week. Thanks to everyone for the help.
  10. M

    PCSPECIALIST New PC | Ryzen 5900

    They are all plugged in.
  11. M

    PCSPECIALIST New PC | Ryzen 5900

    Just a nest of cables
  12. M

    PCSPECIALIST New PC | Ryzen 5900

    No don't have any thing like that near the psu..
  13. M

    PCSPECIALIST New PC | Ryzen 5900

    photos:
  14. M

    PCSPECIALIST New PC | Ryzen 5900

    Spoke too soon, Ive checked all the connectors nothing is loose. could it be the software? I ran the machine with the case panel off for 30 minutes and not one disconnect, the moment i put it back on starts up again.
  15. M

    PCSPECIALIST New PC | Ryzen 5900

    What ever was connected to the USB 3.2 gen 2 front panel was loose. Since i fixed it in, ive had no disconnects sounds and RGB flashes, Im going to check all the other connectors, and let it run for the day to see if the probelm persits and ill check back in tomorrow.
  16. M

    PCSPECIALIST New PC | Ryzen 5900

    Which side panel? the glass or side with then fans run to?
  17. M

    PCSPECIALIST New PC | Ryzen 5900

    Its difficult to trace cables, theyre hidden behind case panels and the graphics card is in the way.
  18. M

    PCSPECIALIST New PC | Ryzen 5900

    Both the USB 34/12 have something connected and are fixed in firmly. I did notice a loose connector to the USB 3.2 gen 2 front panel
  19. M

    PCSPECIALIST New PC | Ryzen 5900

    Where would another USB header be? I’ve had a look through the manual, I cant find another header for the pump. I have a Rog Strix x570 E-gaming. Would the pump be connected to the commander core? The light is on, fans are spinning, but the software (iCue) is no longer showing the pump. I’m...
  20. M

    PCSPECIALIST New PC | Ryzen 5900

    BIOS Version/Date American Megatrends Inc. 4010, 21/07/2021
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