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"I have confidence in PCS, as long as they can reproduce the issue on their test bench... " Now that's the bit I'm worried about.

@ubuysa . I really hope you're correct about the PSU. I spoke to PCS very early with this problem and they suggested the PSU. They also wanted the original kettle lead back to check out aswell. Fingers crossed here. On a side note, I actually had this issue 3-4 years ago with my old PC. It...

Many thanks for the reply Tony. I actually RMA'd the PC a week and a half ago. I will update this thread when I have an idea what PCS have/have not found.

Just a suggestion. You could try enabling ErP in the bios setup. That will power down all of the USB ports and attached devices. It will limit the ammount of power being fed to the system when shutdown.

Hi everyone. First of all I'd like to state that my new PC has been RMA'd and has been back at PCS for 2 weeks [This Friday] I have not overclocked the system Windows 10 Error 41 : "The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. ... If...

I have had a search around and can't find an answer to my question. I've noted all the Warranty's that PCS offer when you buy a complete new PC, but what about the internal components that actually are used within a new PC ? Example. I'm looking at getting a PC with a Seagate Barracuda Pro...

I've decided to get a top spec PC with a budget of £3000. I've specced up both an AMD system and an Intel, and both come out roughly the same. If you were choosing, which one would you select ? Please note I do a lot of Video Encoding and a fair bit of gaming. Intel Variant :- Intel®...