Search results

So you agree with me - fantastic, we can move on. Tough burn, im scolded.

Eh? I wrote an accurate summary of my experience and used some adjectives to describe more aptly my emotions, sorry for being human and not a robot. In response to that description of my experience and a mention that the service has been incompetent (mostly DPD) I get accused of lying in my...

What's funny is that I am getting PM's from multiple people that are appalled by the responses of the moderators to this thread, I suppose they dont want to make their true perspectives clear here because they too might threatened with a ban for being honest and frustrated. I guess the admins...

Well I apologise if I am coming across as rude or ignorant, sincerly. I feel like I am having to defend myself, especially considering two moderators have accused or atleast insinuated I caused the damage. If you ask questions I am going to answer them honestly, I dont mean any disrespect but...

This incompetence refers to 2 things - 1) The cooling fin damage and packaging - the cooling fin damage could not have been caused in transit, unless by some crazy strange event. PCS support was wondering how it was even possible, and guessed it may have been the technician accidentally with a...

Sorry....what?! That is how the GPU ARRIVED. Quote from my original post - 'I cant move it left, right or any which way, so I am unable to plug this back it. I also don't particularly want to force it because I then probably become responsible and they won't repair it?' The GPU was...

Given what has happened in my case it is inevitable that a summary of my experience would show PCS in a bad light. I havent embellished any details, the above is just a factual account. My intention isnt to bad mouth PCS, it is to make others aware of what seems to be quite a common issue. Vajra...

Eh? Please explain the question marks in the account? How did I cause 'fatal damage to the GPU'? If you mean by trying to turn the PC off with the power button, I did this after getting black screen and no power to my mouse and keyboard for at least 30 minutes. Please quote the warranty...

You will probably be fine, they likely get it right in most circumstances. I understand I have been unlucky. In the future I will build my own, that way I wont have to deal with the incompetence of others.

One of the cooling fins was bent. I’m not talking bent to the left or to the right, the top of it was literally bent downwards. I thought this was more significant than it was, not knowing a huge amount about computers, so I turned to the PCS forums and asked how much of an issue it was - not so...

Hello, I apologise for the length of this post. I wanted to share my PCS experience with everyone. The experience has been horrendous, and I want to make sure buyers have information about the very real possibilities before spending so much money on a built PC from PC Specialist. On the 20th...

Tell me about it, when I returned the PC for the RMA I put the PC back in its original packaging, with the foam inside, then wrapped it in a thick blanket and then into the box, to prevent DPD causing any damage. PCS not only did not use the foam, but they kept my blanket... Yep, it is. It...

I have reseated all of the RAM, no changes unfortunately. I think I'm ready to throw in the towel...

If it means anything - I can use the power button on the top of the computer to turn it on, but I cannot use it to turn off the computer as I could previously. If I hold the button down it just flashes three times before returning to a solid light, and the system doesn't go off.

Case COOLERMASTER MASTERBOX K500 ARGB GAMING CASE Processor (CPU) AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4) Motherboard GIGABYTE X570 GAMING X: ATX (USB 3.2 Gen 1, PCIe 4.0) - ARGB Ready! Memory (RAM) 32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 8GB) Graphics Card 10GB...

Yep, I've gone through it inch by inch, everything is plugged in fully. There are either no beeps, or one very quiet beep, but I expect this is the GPU turning on. If the beeps are meant to be obvious, there are none. I'll send the full spec now.

Yeah, it is. The monitor is into the GPU, the rest to the motherboard 😔.

Ah I see! I was googling to find out what it means and read information implying that PC Specialist have a green box of second hand GPUs that they put into PCs when doing repairs. Thankfully it means something much less insidious. So, I have unscrewed the GPU and plugged it all in correctly...

Can someone tell me what the green box is?

Thanks for the help by the way guys.