SerefArikan
New member
I placed an urgent order yesterday, then I realised that I actually chose an SSD I should have researched better.
When I tried to amend my order minutes after placing it, to select a different SSD, I get the warning that the delivery address will be changed to invoice address "if this is an express delivery item". Why??? The problem is the invoice address has to be that of my employer's registered UK address and the delivery is to me. I could not make the change and take the risk that the machine goes to an office address with no one accepting it, then me chasing it. I called the help line and they pretty much said: "yeah, it's like that, sorry"
Then this morning I remembered that my previous order came with the air-flow top even though the case had a solid top. The case I chose now also normally comes with a solid top but it also has an air-flow one (mesh/grill whatever). There's nothing that allows me to drop a note to the team building it to say: "hey, please use the solid top and send the mesh one along with the order". So I called the help number and they dropped a note, which I'm hoping will make it to the nice people who are probably working round the clock this close to Christmas.
Finally: why no paypal? PcSpecialist has been around for a while now and this is my third order, so it is reliable etc etc, but I feel uncomfortable putting the card number into a form on your page rather than going through paypal, which frankly gives me more of a peace of mind. No offence, but despite being very careful, I had to cancel a credit card this past summer due to attempted fraud and I'd rather use something that protects me as a customer than hope that you're handling this as well as a whole financial company that specialises in this...
I still see my next desktop order placed via PcSpecialist but for a company that's been around this long, I don't think it is unfair to expect the stuff above
When I tried to amend my order minutes after placing it, to select a different SSD, I get the warning that the delivery address will be changed to invoice address "if this is an express delivery item". Why??? The problem is the invoice address has to be that of my employer's registered UK address and the delivery is to me. I could not make the change and take the risk that the machine goes to an office address with no one accepting it, then me chasing it. I called the help line and they pretty much said: "yeah, it's like that, sorry"
Then this morning I remembered that my previous order came with the air-flow top even though the case had a solid top. The case I chose now also normally comes with a solid top but it also has an air-flow one (mesh/grill whatever). There's nothing that allows me to drop a note to the team building it to say: "hey, please use the solid top and send the mesh one along with the order". So I called the help number and they dropped a note, which I'm hoping will make it to the nice people who are probably working round the clock this close to Christmas.
Finally: why no paypal? PcSpecialist has been around for a while now and this is my third order, so it is reliable etc etc, but I feel uncomfortable putting the card number into a form on your page rather than going through paypal, which frankly gives me more of a peace of mind. No offence, but despite being very careful, I had to cancel a credit card this past summer due to attempted fraud and I'd rather use something that protects me as a customer than hope that you're handling this as well as a whole financial company that specialises in this...
I still see my next desktop order placed via PcSpecialist but for a company that's been around this long, I don't think it is unfair to expect the stuff above
