Graphics Issue?

U

Unweakened

Bronze Level Poster
Gorman said:
dont rule it out unless the last system had the same hardware!
Click to expand...

oh no i'm not ruling it out i'm just saying my last system had no problem running the games with an ATi card and ccc installed and neither does other people i play with. so it's either a bad card, or bad hardware combination.
 
NilSatis

NilSatis

Bright Spark
As I have used this tool on another machine and dont have it here, i cant remember the exact steps; and havent used it on the latest version but a quick search on another forum got me this set of instructions on how to use it. This sounds spot on from memory:
Get 3D overrider from rivatuner. Run the game, go into Task manager and get the name of the system process of the game. Then open 3D overider highlight (or search for the correct process if it isnt on the list. Set application detection level to high and FORCE TRIPLE BUFFERING and vsync - as well as having vsync on in games settings.
The key is Triple buffering, which generates a third frame in the frame buffer, so there is always a frame ready to be displayed. = no screen tearing.
Click to expand...

This wont definitely work; (just one of the solutions i have found some people suggest): sounds like you may need to run 3d overrider in the background while you run the game. For many a solution to screen tearing issues involved a clean sweep of the registry for driver files and a reinstallation of the most up to date ones whilst insuring that the game is also patched to the latest version. For others turing the graphics options up so high that frame rates dropped below 60fps was the solution...if none of this works then im not too sure what to suggest; other than try the rig out on another lcd/ make sure there are no other 3rd party drivers or software that are interfering with it; for example tv tuner software. Good luck mate.
 
U

Unweakened

Bronze Level Poster
NilSatis said:
As I have used this tool on another machine and dont have it here, i cant remember the exact steps; and havent used it on the latest version but a quick search on another forum got me this set of instructions on how to use it. This sounds spot on from memory:


This wont definitely work; (just one of the solutions i have found some people suggest): sounds like you may need to run 3d overrider in the background while you run the game. For many a solution to screen tearing issues involved a clean sweep of the registry for driver files and a reinstallation of the most up to date ones whilst insuring that the game is also patched to the latest version. For others turing the graphics options up so high that frame rates dropped below 60fps was the solution...if none of this works then im not too sure what to suggest; other than try the rig out on another lcd/ make sure there are no other 3rd party drivers or software that are interfering with it; for example tv tuner software. Good luck mate.
Click to expand...

well thx for the help guys. i've done the D3D and yes it's gotten rid of most of the tears, the only thing left now is the jumping/vibrating screen that happens everytime you move the view slowly up and down haven't been able to try the D3D in a populated and high bandwidth area yet tho.
 
NilSatis

NilSatis

Bright Spark
No, I dont think it has anything to do with windows 7 tbh. You need to try a program such as this http://majorgeeks.com/FurMark_d4183.html to test the card and see if it produces what are called artifacts when running it; what ratings you get for it, and if you see anything unusual about the temps etc. Some amount of screen tearing will occur in games with the latest video cards but if the problem is bad then it may simply be a faulty GPU card.
If the card performs well and there is just this problem then it really does suggest driver issues or something else. Is there anyway that the monitor could be a problem; you are sure it works correctly?
Maybe the guys at tech support can help you a little if you give them a ring; im assuming you havent tried to overclock the card or anything like that? Doesnt sound as if you got that far with it lol. To find out what you should be looking for on furmark then just have a read on google, but this is a stress test for the card. Looking at your games, i dont think it is being stressed enough to cause any problems, and if it continues you may just have to see if it is a one off card issue, or whether you need to really get rid of all old driver files before installing new ones.

As it is a fresh build, I would have thought it would only have had one installation of drivers etc. so I dont really think that is the problem either. Is there anyway you can post a screenshot of the problem or a short video hosted on youtube or similar? Of course, if you think it is a fault with the card just ring tech support on Monday and they will hopefully be able to guide you through a solution or maybe a return. Wish you luck! Am reading with interest also as I am getting a new unit with the baby bro. 6950 2GB installed in it. I have been doing a lot of research and havent found any problems like this with a single card set up...the screen tearing seems to be related to running more than one monitor in an eyefinity setup.
 
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NilSatis

NilSatis

Bright Spark
Btw if you do decide to run Furmark, then you only need to run it for about 20 mins max.

This will be enough to see if anything it shouldnt occurs, and for you to note down temps etc. and any strange pixels/artifacts appearing on the rendering of the.....erm....furry ring (That sounds so wrong....!) It is designed to stress the gpu so expect the temperatures to go up.....
 
U

Unweakened

Bronze Level Poster
NilSatis said:
No, I dont think it has anything to do with windows 7 tbh. You need to try a program such as this http://majorgeeks.com/FurMark_d4183.html to test the card and see if it produces what are called artifacts when running it; what ratings you get for it, and if you see anything unusual about the temps etc. Some amount of screen tearing will occur in games with the latest video cards but if the problem is bad then it may simply be a faulty GPU card.
If the card performs well and there is just this problem then it really does suggest driver issues or something else. Is there anyway that the monitor could be a problem; you are sure it works correctly?
Maybe the guys at tech support can help you a little if you give them a ring; im assuming you havent tried to overclock the card or anything like that? Doesnt sound as if you got that far with it lol. To find out what you should be looking for on furmark then just have a read on google, but this is a stress test for the card. Looking at your games, i dont think it is being stressed enough to cause any problems, and if it continues you may just have to see if it is a one off card issue, or whether you need to really get rid of all old driver files before installing new ones.

As it is a fresh build, I would have thought it would only have had one installation of drivers etc. so I dont really think that is the problem either. Is there anyway you can post a screenshot of the problem or a short video hosted on youtube or similar? Of course, if you think it is a fault with the card just ring tech support on Monday and they will hopefully be able to guide you through a solution or maybe a return. Wish you luck! Am reading with interest also as I am getting a new unit with the baby bro. 6960 2GB installed in it. I have been doing a lot of research and havent found any problems like this with a single card set up...the screen tearing seems to be related to running more than one monitor in an eyefinity setup.
Click to expand...

even with only one monitor plugged in it still has the issues so it's not the dual screening problem and i've also tried it on 5 monitors now and it's exactly the same issue.

I'll try get a video uploaded i have to get fraps on this machine still haven't had the time to load it from my external yet.

i will call tech support tomoz and even if they want to do remote access and have a look around the pc themselves they are more than welcome. the major screen tearign is gone with the D3D overrider now, but thats not the point i shouldn't need to run ta third party software to play a game on a £1200 machine when my £400 run it without any issues and no third party software.
 
U

Unweakened

Bronze Level Poster
NilSatis said:
Btw if you do decide to run Furmark, then you only need to run it for about 20 mins max.

This will be enough to see if anything it shouldnt occurs, and for you to note down temps etc. and any strange pixels/artifacts appearing on the rendering of the.....erm....furry ring (That sounds so wrong....!) It is designed to stress the gpu so expect the temperatures to go up.....
Click to expand...

well i jsut run it and it send my pc screen black and then my AV said it was a Malware and then rebooted my pc.
 
U

Unweakened

Bronze Level Poster
NilSatis said:
Btw if you do decide to run Furmark, then you only need to run it for about 20 mins max.

This will be enough to see if anything it shouldnt occurs, and for you to note down temps etc. and any strange pixels/artifacts appearing on the rendering of the.....erm....furry ring (That sounds so wrong....!) It is designed to stress the gpu so expect the temperatures to go up.....
Click to expand...



Uploaded with ImageShack.us thats what happened after a short time the furry ring vanished (u dirty git :p ) and that appeared.
 
NilSatis

NilSatis

Bright Spark
Well there is something wrong there... 100% sure it has no malware on that. At least the latest version of AVG (admittedly a free, but excellent anti-virus prog) could find on mine; from that same link. Are you sure you have downloaded and installed that......you cant just run it, it needs to be installed first?
I have just run it, successfully, from that same link, on the computer i have here, with an ancient nvidia geforce 6800 ultra in it....and it ran the test fine, at erm 3fps!!! What point did you get to before it said it was malware? That seems very odd.

If you could run the test it would be helpful, but if not then just phone tech support and see what they suggest.
 
NilSatis

NilSatis

Bright Spark
Ok, just seen the test results. Nothing stands out there....70 is pretty cool as a maximum aswell; fps is pretty low, but thats because Furmark is nasty to your card! Score is quite low aswell, but I would ignore that. I just wanted to see how hot it ran, whether it might have a problem showing there. Furmark is pretty poor for anything else as it stresses your card more than games ever will. I think the best suggestion is to contact tech support as you have tried quite a few different things, and if it is just "screen tearing" it should not effect the gaming that much. Let us know what happens...
 
NilSatis

NilSatis

Bright Spark
To put your mind at rest that there is nothing wrong with the results, scroll down on this page and you will see identical results to yours, on the same card. Amazing really that they just happened to be testing this one too lol. Nearly identical, as they have used a higher resolution so they got slightly slower results. http://www.ozone3d.net/benchmarks/fur/#changelog

You should see monster frame rates in game with your card, which "might" start the screen tearing issue if they are above 60hz. i.e. 60fps and higher. Are your graphics settings all maxed out in game? Is the resolution on furmark your monitors native resolution, if you can increase this, then it will decrease fps and maybe stop the screen tearing? The way I understand screen tearing is that if you had a 120hz monitor, you wouldnt get any; as it can cope with the refresh rates better of the later graphics cards. I dont have one of these either so will be in much the same boat if it is just an issue with screen tearing. :( I agree that you shouldnt have to run any 3rd party apps to get it to work correctly though mate. I wish I had mine so I could offer more advice....
 
U

Unweakened

Bronze Level Poster
NilSatis said:
To put your mind at rest that there is nothing wrong with the results, scroll down on this page and you will see identical results to yours, on the same card. Amazing really that they just happened to be testing this one too lol. Nearly identical, as they have used a higher resolution so they got slightly slower results. http://www.ozone3d.net/benchmarks/fur/#changelog

You should see monster frame rates in game with your card, which "might" start the screen tearing issue if they are above 60hz. i.e. 60fps and higher. Are your graphics settings all maxed out in game? Is the resolution on furmark your monitors native resolution, if you can increase this, then it will decrease fps and maybe stop the screen tearing? The way I understand screen tearing is that if you had a 120hz monitor, you wouldnt get any; as it can cope with the refresh rates better of the later graphics cards. I dont have one of these either so will be in much the same boat if it is just an issue with screen tearing. :( I agree that you shouldnt have to run any 3rd party apps to get it to work correctly though mate. I wish I had mine so I could offer more advice....
Click to expand...

Well i just rung them and told him i had screen tearing and that i've reinstalled and uninstalled the latest drivers and previous ones a lot of times and he said straight away it's the card we are sending you a new one now. so i gotta take this one out now and get it ready for the courier. Dunno if a brand new one will make a difference or not but i'll have to wait and see.

Oh and to your answer to the dropping the FPS etc in game i have every single thing in game up as high as possible to drop the fps but it doesn't go below 60.

so yeh. unfortunately i am not in tomorrow so i have to wait till wednesday.
 
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