Pc suddenly has no power and won't start.

Daveydave

Daveydave

Active member
Hi all.

Suddenly this evening my pc will not start. I've tried multiple plug /leads and no luck. WhenI press the power buttonI can hear a little clickbut that's it.

Any thoughts? Pretty gutted at the moment.
 
Daveydave

Daveydave

Active member
Case
FRACTAL FOCUS G BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 5 3600X Six Core CPU (3.8GHz-4.4GHz/36MB CACHE/AM4)
Motherboard
ASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 2070 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st M.2 SSD Drive
256GB PCS PCIe M.2 SSD (1900 MB/R, 1100 MB/W)
Power Supply
CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 11 to 13 working days
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Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
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P

paul1224

Well-known member
Most obvious thing to check is if the power button connector has come loose from the Motherboard if you are confident checking that.
 
SpyderTracks

SpyderTracks

We love you Ukraine
Daveydave said:
So just got off the phone and there sending me a new psu to try as it's semi modular and fairly easy to swap. Try that tomorrow and if no joy then might be motherboard.
Click to expand...
The click you’re hearing might suggest a cut out on the PSU, so yes, that’s a good first place to try, fingers crossed!
 
Daveydave

Daveydave

Active member
Thanks! Removed now, rest in peace zip ties. Is there anything that could have caused this so I can try make sure doesn't happen again?
 
Daveydave

Daveydave

Active member
Just another quick question. The courier will need the old psu, so that's the unit and leads coming out. Should I hand over the plug as well do you think? I'd hate for them to refuse it because I've not got everything.
 
SpyderTracks

SpyderTracks

We love you Ukraine
Daveydave said:
Just another quick question. The courier will need the old psu, so that's the unit and leads coming out. Should I hand over the plug as well do you think? I'd hate for them to refuse it because I've not got everything.
Click to expand...
I’d hold the plug and just check the unit they give you in case it doesn’t have one, I would expect the power lead not to be included with the new one.

They’ll likely have a box for you to put it in when you hand it over so shouldn’t matter if the plug is separate.
 
SpyderTracks

SpyderTracks

We love you Ukraine
Nursemorph said:
Would they not send out the new PSU in the original packaging etc (ie unopened from the manufacturer)? As then it would come with the power cord etc? Or do they just send out the PSU itself but without extra leads etc?
Click to expand...
Do they come with power chords? I thought that was a separate option on the configurator, maybe I’m getting mixed up with laptops.

Edit: it’s likely the option in the configurator is there more to specify if you needed a non standard plug.

Yes, think @Nursemorph is probably right in that power cable would be in the box.

I’ve used the same PSU since 2007 so can’t remember what in the box at all!
 
ubuysa

ubuysa

The BSOD Doctor
TBH I can't see PCS losing any sleep if yiu don't send the kettle lead back. If the really do want it (and you didn't send it) my guess is they'll just ask you to send it separately.
 
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