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Have you ensured that all Windows updates, including optionals, are up to date. Have you checked if the Grfx driver needs updating. However, Im sure these are checks PCS would have asked - therefore I would follow their advice and send it back in. Especially as its so new.

OK...thought it was about time I got around to updating my list, so I thought over my lunch hour I would start going through my Humble keys....2 hours later I now have several new games LOL and offer the following up (I will wait a few days for some of the bigger titles in case I need to get the...

I make no recommendation but a search for a Clevo N151CU uk keyboard brought up these two possibilities for you - I suggest you do your own due diligence on the sellers: https://novacustom.com/product/clevo-keyboard-n151cu-ns51mu-ns71mu-ns51pu-ns71pu/?wcmlc=GBP...

Did you buy this with Windows and is it completely up to date? Have you checked that your RAM is running at 6000?

Can you post your full spec from your order page please as per the following instructions: https://www.pcspecialist.co.uk/forums/threads/when-posting-for-technical-support.77839/

Is this a PCSpecialist machine - if it is please can you post your full specs from your order page please.

and to you and all on here too. Came in to do the evening shift here but looks like its not needed :D :D LOL

Guests finally gone...time to have a look at what to play next :D....Starfield it is. A good day was had by all and plenty of Cotswold Distillery whisky / cream liqueur and lots of food. A quiet one on the forum by the looks of it - did no-one buy a new PC...just the one thread I saw with a...

Feeling a bit flush were we?

It is - or it was until we bought the upgrade with two bathrooms..

Todays Epic game is (please note this is on 24 hours only - so I wonder if its their '12 days' at Christmas has started...):

Is this a PCS machine - please can you post your spec as per these instructions: https://www.pcspecialist.co.uk/forums/threads/how-to-post-your-specification-to-the-forum-check-this-spec.73718/#post-559098

I only said the same to @SpyderTracks the other day about waiting to finish a backlog of games but when I realised the double discount code worked, I couldn’t resist. Funny you mention Control. I’m playing that currently and nearly finished it. Thought I had once, then the final credits messed...

oooh - so glad I didnt spend my voucher on Epic before:

Theres no problem in that, but just be careful how close you get to the one year as dont want to let time fly by and it go out of warranty. 3 months is plenty of time though :D

Sorry to intervene on some good advice / help but how close are you to having the PC one year? As these aren’t official support forums,if you are still within a year, log your issue with PCS now so your warranty doesn’t expire whilst trying these remedies in case it is a hardware issue if some...

https://www.pcspecialist.co.uk/forums/threads/hyte-y70-touch.95026/#post-725153

https://www.pcspecialist.co.uk/forums/threads/please-read-before-posting-collaboration-of-helpful-hints.77691/

This method worked on the laptop screen so might work on a monitor:

I think you missed reading the other threads that were linked to that thread you were referred to. In particular this one: https://www.pcspecialist.co.uk/forums/threads/how-to-post-your-specification-to-the-forum-check-this-spec.73718/