The-DPD-Thread-Post-All-Comments-Here!

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Agito

Silver Level Poster
Well... My Vortex III got delivered just an hour ago. Even though I clearly stated on the notes to the courier "DO NOT LEAVE UNATTENDED", I found it lying at my back door. In fact I was in my living room watching TV and I heard him coming. He came to the back door, not the front door, put it down and walked away. By the time I ran out I only saw the vans ass. Now I go on DPD tracking, apparently I signed for it with my own name, while I did no such thing, I don't even see the delivery guy himself. They didn't even knock.

The product is intact and everything is in place, so thank you PCS for awesome packaging. But DPD deserves some really strong words for this. Leaving £1700 worth of machinery in the middle of an estate at the back door... You serious?!
 
rickne

rickne

Master Poster
Im so relieved you guys actually listen to your customers. How Yodel still opporate is beyond me. What a cowboy outfit they really are. I know alot of the problems are down the the local couriers and the monkeys they employ but seriously how do they always get it so wrong. Having said that Agitos experience above can happen with any courier. I'm a little surprised it happens with DPD so much though.
 
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HonestFlames

Bronze Level Poster
I'm half expecting my Tuesday delivery to end up being "delivery not possible, customer not home".

Delivery address is my works address, which isn't on SatNavs. Even Google Maps has difficulty with it.

DPD did find me once. Except they didn't, they contracted it out to a local idiot.
 
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RubberDolphin

Member
I have to commend DPD and Pc specialist on good service.

My laptop was very well packaged, no damage.

DPD had the tracking information available from later on in the day of dispatch, once it had arrived at the collection depot. I received confirmation that the package would be delivered the next day and was offered the options to reschedule over the next three days if required.

On the morning of delivery I had a txt message update providing a 1 hour time slot for delivery. I think it arrived 2 minutes in to the time slot.

Well done, nice to see it being done well
 
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saulux

Member
DPD is the best. Had a couple of deliveries from them before - all came within time and in great condition. Laptop also came on time (3 minutes into 1h time slot) and laptop box didn't have a scratch. Great service and nice tracking. ++
 
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Lappygamer

Bronze Level Poster
Well they made it 11.47am to be exact I'm one happy bunny : ) now just need to finish painting the kitchen ceiling then I will boot my new baby up : ) and give a full review!
 
DeadEyeDuk

DeadEyeDuk

Superhero Level Poster
Lappygamer said:
Well they made it 11.47am to be exact I'm one happy bunny : ) now just need to finish painting the kitchen ceiling then I will boot my new baby up : ) and give a full review!
Click to expand...

Boot first! Its not like paint goes off! Come on man, priorities! :D
 
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cukrus

Bronze Level Poster
Guys anyone know the mobile number of DPD courier's Frank's number?
Or jus a mobile number of dpd
 
tom_gr7

tom_gr7

Life Serving
cukrus said:
Guys anyone know the mobile number of DPD courier's Frank's number?
Or jus a mobile number of dpd
Click to expand...

I think there is going to be alot of Franks within DPD

Just call up DPD directly, they are usaully pretty good over the phone. There will be a link on the tracking page with contact details.
 
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cukrus

Bronze Level Poster
Cause its expensive.

tel:08445560560

This is the dpd's number. Do you know whats the rate per minute?
 
Rakk

Rakk

The Awesome
Moderator
cukrus said:
Cause its expensive.

tel:08445560560

This is the dpd's number. Do you know whats the rate per minute?
Click to expand...

It will depend entirely on which mobile network you are using (I'm presuming you're using a mobile) and possibly what contract you are on as to how much the rate is per minute (try checking the website of the mobile provider you are using to see if you can find the charges for 08445 (or whatever it is) numbers)
 
rickne

rickne

Master Poster
Southern folk, what kind of delivery times are most common have you found? Im hoping for a nice early delivery. Im at work and the Missus is out in the the afternoon :S

I understand it can be random but just make me feel better ok! ;)
 
D

Diem

Silver Level Poster
rickne said:
Southern folk, what kind of delivery times are most common have you found? Im hoping for a nice early delivery. Im at work and the Missus is out in the the afternoon :S
Click to expand...

I'm currently debating paying for a Saturday delivery (pc moved into Build today - yay!) as the Mrs has a slightly random schedule (plus asking her to wait in for it when she'd rather go out with the little one is akin to lion-wrangling...)

I had a laptop delivered by DPD earlier this year (Amazon purchase, not PCS), and it arrived in the middle of the time slot, mid-afternoon (left with a neighbour). I'm about an hour from the Newbury depot, I think.
 
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